Strategy & Design
We start with your story. We discover the 'why' of your business and the business values that make you successful. We also pinpoint the obstacles that are preventing you from jet setting off to increased profits, engaged customers, productive sales teams and a powerful set of data.
The design of your Zoho applications will reflect the processes, custom fields, workflows and reports of your core business. However, it doesn't stop there. Buzz words like "AI", "Customer Engagement" and "bots" will come to life as you learn of the power of Zoho as a complete cloud operating system.
Implementation & Training
Implementation is all about user onboarding and user adoption. Our mission is to make the lives of your teams easier by leveraging technology. This transition is crucial to user adoption.
Training is education. Fast, slower, remote, in person, webinars, videos or forums...we will guide you through a training program that suites your user base and augments their understanding of effective sales and marketing.
The data that is familiar to you can be migrated over to the custom Zoho database. We have imported data into Zoho from all kinds of different CRM applications as well as spreadsheets or Outlook contacts. Maintaining the data relationships is key. For example, we will convert everything to Zoho for you including Opportunities, Contacts, Companies, Notes/History and Activities.
Maintenance & Support
Our businesses are constantly changing, growing and innovating. Your relationship with Taft Partners continues through those changes - whether you hire new employees, desire more training, have a technical issue or feel ready to integrate the next Zoho app!
Where is the customer spending their time today?
Email marketing, SEO, Social Media, Content marketing, Referral marketing
We need to address our customers across all of these channels, otherwise we are not serving them right.